Find out what customers really think of your

Start using the #1 NPS feedback tool on the Crisp platform today

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10,956 surveys sent since 2022!

Trusted by these companies and more...

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Companio Logo Campaygn Logo Voiply Logo Hekka Logo Accelerlist Logo Perfect Stay Logo Empeo Logo TabDeal Logo MyOperator Logo VeryGod Logo

Start sending surveys and collecting feedback now

Step 1: Install our plugin from the Crisp integrations page

Step 2: Capture customer feedback and NPS ratings

Step 3: Analyse and share results. Coach and reward teams.

Katrina Katrina AccelerList
Auto segmenting each conversation saves me 3-4 hours a week and lets me focus more on new support tickets. Everyone on the team loves this feature!
Lexine Lexine AccelerList
It’s fun seeing positive comments from the customers, right in the Slack channels we are already communicating in.

REAL CUSTOMERS, REAL TESTIMONIALS

Fish Cartoon

Powerful features to delight and retain customers

Native Language Support

NPS & Transactional Surveys

Auto Segmentation

Rating Fish API

Connect to our API, export NPS data such as agents and performance to any automation tools such as Zapier, Make, Tray.io and Workato.

Leaderboard Views

Slack Integrations

Social Media Filtering

AI Powered Employee Reviews

Survey Customization

Employee Accounts

Our Blog

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NPS Calculation: Essential Guide for Accurate Results
Net Promoter Score (NPS) is a widely used metric to measure customer loyalty and satisfaction. It was developed in the early 2000s and has since become an essential tool for businesses that want to understand customer sentiment and improve their overall customer experience.
Read more ⟶

NPS Calculator: Predict Loyalty with Our Tool
Calculating your Net Promoter Score (NPS) is an essential step in understanding your customers’ loyalty and satisfaction.
Read more ⟶

NPS Detractors: Tackling Challenges to Boost Customer Satisfaction
Detractors are the customers who give a score of 0 to 6. These are the individuals who are unhappy with your product or service and are consequently less likely to make repeat purchases.
Read more ⟶

Here is how we earn that subscription cost!

  • 🐠 unlimited support agents
  • 🐠 instant NPS rating & feedback delivery
  • 🐠 customized Slack integrations
  • 🐠 99.99999999999999999999% uptime
  • 🐠 fricking free analytics dashboard
  • 🐠 kick ass customer support, seriously

$24.99

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App
launched
August 2022
First
10 paying
customers
October 2022
Added
word cloud
February 2023
Added Ai
powered
Reviews
June 2023